FAQs - FREQUENTLY ASKED QUESTIONS

WE'VE ANSWERED SOME QUESTIONS BELOW WHICH MAY HELP IF YOU EXPERIENCE ANY ISSUES

How do I register for special offers and product updates?

You can register to receive updates and promotions below on our subscribe bar, simply enter your email and you'll be put on our mailing list

Can I amend my order once submitted?

Unfortunately, you can't you will need to email us on the below email, orders@psnuk.co.uk and we will get back to you ASAP

Can I cancel my order?

To cancel your order email, us at orders@psnuk.co.uk and we will get the cancellation processed

Has my order been successful?

You will receive an order confirmation, once payment has been received, the next time you will hear from us is when your order has been shipped

Has my order been dispatched?

An email will be sent to your provided email address with your shipping details once this has been received from our designated courier

The item I received is incorrect what should i do?

Please follow our returns procedure on the linked page, we will get this resolved on us! Returns

The item I received is damaged?

Please follow our returns procedure on the linked page, we will get this resolved on us! Returns

I'm missing items from my order

Email us at orders@psnuk.co.uk and we will get this issue resolved!